Help Center

Check out our FAQ's below! If you still have any questions please fill out a contact form below or reach out to hello@dumblove.com.

For press inquiries please reach out to press@dumblove.com

Orders

How do I track my order?

Upon making a purchase, you will receive an email containing a tracking number for easy shipment monitoring.

Do you ship internationally?

No, currently Dumb Love ships to the contiguous United States.

Updates

When will you be restocking out-of-stock items?

All product launches and restocks will be announced via email. Sign up for our Dumb Love Club to subscribe to our email list so you never miss a restock!

What is the Dumb Love Club?

The Dumb Love Club is our insider rewards program. Sign up to receive emails that include early access to drops, sales, restocks and exclusive events.

How can I join the Dumb Love Club?

Enter your email at the bottom of this page to receive the Dumb Love Club newsletter, containing information on all our drops, sales, and events.

Returns

What is your return policy?

Dumb Love accepts returns of items in their original, unworn, and undamaged condition, with the tag still intact, within 30 days from the initial purchase date. Click here to begin the return process.

How do I process my return?

Once you've entered your order information and reason for return/exchange in our return portal, carefully pack your items using the original packaging. Then, head to an eligible post office location within the 10-day timeframe and present the QR code or shipping label provided. If you have any questions or need further assistance, feel free to reach out to us at hello@dumblove.com.

Partnerships

Do you white label?

Yes, Dumb Love offers White Label Partnerships for select styles. Fill out our contact form to get started & find out more!

Return Process

Dumb Love accepts returns of items in their original, unworn, and undamaged condition, with the tag still intact, within 30 days from the initial purchase date. Click below to get started on your return!

Need Help? Let's Chat!

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